Terms & Conditions for the Synapse Partners Program
Q2/2025
Welcome to Synapse, a leading platform for renewable energy investments. The Synapse Partners Program is designed to foster a collaborative investment ecosystem where partners can benefit from sustainable energy projects while driving global energy transformation.
Purpose of This Document
This Terms & Conditions (T&C) document outlines the framework for participation in the Synapse Partners Program. It defines the rights, responsibilities, and obligations of all partners to ensure transparency, fairness, and shared success.
Acknowledgment of Agreement
By participating in the Synapse Partners Program, you agree to comply with these terms, which govern your engagement with Synapse and define your entitlements within the program.
Definitions
Understanding Key Terms in This Document:
- Partner: An individual or entity accredited by Synapse to participate in the Partners Program, contributing investments and benefiting from program incentives.
- Partner Earnings Allocation (PEA): A dynamic system that distributes Synapse’s reported earnings to partners based on their investment share and time index.
- Active Days: The total number of days within a fiscal year that a partner remains active in the program, influencing their investment returns.
- Pool: The aggregated total of all partner investments for a given fiscal year, forming the basis for calculating individual returns.
- Referral Program: An incentive program rewarding partners for introducing new participants to the Synapse Partners Program. Rewards are based on the referred partner’s accredited investments.
- Referrer: An accredited partner who introduces new participants to the program and earns a referral bonus based on the referred partner’s investment performance.
- Referred Partner: A new participant introduced to the program by a referrer. Referred partners must complete accreditation and fund their investments to activate referral benefits.
- Terms & Conditions (T&C): The binding document outlining the rules, responsibilities, and entitlements of all partners in the program.
To ensure integrity and efficiency, participants must meet specific eligibility criteria and complete the accreditation process before joining the program.
1. General Criteria
- Legal Age: Participants must be at least 18 years old or of legal age in their jurisdiction.
- Financial Capability: A minimum investment is required, based on the selected partnership package.
- Compliance: Partners must adhere to all relevant laws, regulations, and Synapse policies regarding investment and ethical standards.
2. Accreditation Requirements
- Application Process: Submit a formal application via the Synapse Partners Portal.
- Document Verification: Provide valid identification, proof of income, and other required documentation.
- Approval: Successfully accredited partners receive official approval, granting them access to program benefits.
3. Restrictions and Disqualifications
- Age Restriction: Individuals below the legal age cannot participate.
- Financial Risk: Applicants unable to meet the minimum investment threshold or demonstrate financial stability may be disqualified.
- Conflict of Interest: Competitors or parties with adversarial legal standings may be restricted.
- Policy Violations: Any breach of Synapse policies or ethical guidelines will result in immediate disqualification or removal from the program.
As a partner in the Synapse Partners Program, you are expected to fulfill specific obligations to maintain program integrity and maximize collective success.
1. Financial Contributions
- Minimum Investment: Each partner must meet the required investment for their selected package.
- Timely Payments: All investments must be made on or before the specified deadlines.
- Investment Integrity: Partners must provide funds from legitimate and verifiable sources in line with Synapse’s ethical investment commitment.
2. Active Participation & Communication
- Engagement: Partners are expected to actively participate in program activities, including financial reviews and investment briefings.
- Responsive Communication: Partners must ensure accurate contact details and timely responses to communications regarding investment updates.
- Reporting: Any changes in financial or legal status affecting participation must be promptly reported.
3. Adherence to Ethical Guidelines & Policies
- Compliance: Partners must adhere to Synapse policies, including anti-money laundering (AML) regulations.
- Ethical Conduct: All partners must uphold the highest standards of integrity, professionalism, and ethical behavior.
- Conflict Resolution: Any disputes must be resolved through Synapse’s established resolution channels in a collaborative manner.
Investment Program Benefits
At Synapse, we provide a structured and transparent investment platform that maximizes value for our partners. Our program is designed to ensure sustainable growth, liquidity, and fair earnings distribution.
1. Exclusive Benefits
- Earnings Allocation: Investors earn proportionally based on contributions and duration.
- Stable ROI: Receive predictable returns quarterly, semi-annually, or annually.
- Growth Potential: Your investment scales with the performance of renewable energy projects.
2. Liquidity & Trading
- Flexible Liquidity: Easily withdraw or reinvest earnings through the dashboard.
- Asset Trading: Transferable investment units enable value realization.
- Reserve Fund: Maintained for financial stability and uninterrupted operations.
3. Earnings & Distribution
- Equitable Allocation: Based on investment size and duration.
- Annual Distribution: Earnings are calculated and paid transparently.
- Real-Time Monitoring: Access reports and transaction history on your dashboard.
4. Stability & Security
- Reserve Protection: A dedicated liquidity buffer safeguards investments.
- Market Integrity: Measures in place to prevent volatility and ensure fair pricing.
- Transparency: Regular audits and reports enhance trust and accountability.
5. Referral Program
- Earn Rewards: Get a percentage of the earnings from successful referrals.
- Performance Tracking: Monitor referral earnings via the dashboard.
- Fair & Ethical: Strict policies ensure program integrity.
6. Policy Updates & Participation Rights
- Program Modifications: Updates are communicated with at least 30 days’ notice.
- Withdrawal Flexibility: Investors can exit with a transparent process.
- Dispute Resolution: Strict mechanisms for addressing concerns.
Confidentiality of Investment Information
Data Usage & Protection
- Collection: Synapse may collect and process personal and financial data to facilitate investment activities.
- Usage: Data is used strictly for account management, investment processing, and maintaining platform security.
- Storage: All data is securely stored with restricted access to authorized personnel only.
- Third-Party Sharing: We do not share data with third parties except when legally required or necessary for service delivery.
Confidentiality of Investment Information
- Non-Disclosure: Partners must maintain confidentiality regarding investment strategies, financial details, and proprietary business information.
- Internal Use Only: Confidential data must only be used within the scope of the investment partnership.
- Legal Exceptions: Disclosure is permitted if required by law or publicly available from lawful sources.
Compliance & Partner Rights
- Regulatory Compliance: Synapse complies with GDPR, CCPA, and other relevant data protection laws.
- Partner Rights: Partners can access, update, or request the deletion of their data per legal guidelines.
- Breach Notification: In the event of a data breach, affected partners will be promptly notified, and appropriate security measures will be taken.
Dispute Resolution Policy
Resolution Process
- Initial Communication: Partners should report disputes via email or the platform’s support dashboard with a detailed description.
- Internal Review: Complaints are acknowledged within 5 business days, with an aim to resolve within 30 days.
- Mediation & Arbitration:
- If unresolved, parties may opt for non-binding mediation with a neutral third party.
- If mediation fails, disputes may proceed to binding arbitration under agreed legal jurisdiction.
Governing Laws & Costs
- Jurisdiction: Disputes will be governed by the laws of [Applicable Country/State].
- Legal Costs: Each party covers their legal expenses unless otherwise determined through arbitration or mediation.
Liability & Indemnity Policy
Limitations of Liability
- No Guaranteed Returns: While Synapse provides data-driven insights, investment performance is subject to market risks.
- Force Majeure: Synapse is not liable for delays or disruptions due to unforeseen events like natural disasters, economic crises, or regulatory changes.
- Third-Party Actions: We are not responsible for actions or failures of financial institutions or service providers.
Indemnification by Partners
Partners agree to indemnify Synapse against claims, damages, or losses resulting from:
- Violation of platform policies or investment terms.
- Misuse of confidential information.
- Breach of legal or regulatory obligations.
Unforeseen Events & Obligation Waivers
In cases of Force Majeure (natural disasters, economic crises, war, pandemics, technological failures, etc.), obligations may be delayed or waived without penalty.
- Notification: Affected parties must notify the other party promptly.
- Duration: If the event lasts over 30 days, either party may modify or terminate the agreement.
- Mitigation: Both parties must take reasonable steps to resume obligations once conditions improve.
Acceptance & Policy Updates
Partner Acknowledgment
By using Synapse’s services, partners agree to these policies and are responsible for compliance.
Policy Updates
- Notification: Synapse will provide a 30-day notice before any updates take effect.
- Review & Feedback: Partners can review and raise concerns before updates are implemented.
- Continued Participation: Continued use of Synapse after updates indicates acceptance of the new terms.
For inquiries or policy-related questions, please contact INFO@SYNAPSE.COM
